PRIVACY POLICY

A LEGAL DISCLAIMER

The information provided on this page is intended to give visitors and customers a general overview of how Lappi Creative collects, uses and protects personal data. It is not legal advice and should no be interpreted as a legally blinding document or a comprehensive guideline on data protection.

As a business operating in Finland, we follow the applicable laws and regulations, including the EU General Data Protection Regulation (RDPR) abd the Finnish data protection Act. our privacy practives may be updated if our services change or if legislation is amended.

If you need detailed legal advice or have specific questions about your rights or obligations under data protection law, we recommend consulting a qualifed legal professional.

PRIVACY POLICY - THE BASICS

A Privacy Policy explains how a business collects, uses, stores, and protects the personal data of its customers and website visitors. As a Finnish company, Lappi Creative complies with the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act. This means that we process personal data lawfully, transparently, and only for specific purposes.

When you interact with our website, book a service, or contact us, we may collect personal information such as your name, email address, phone number, and booking details. This information is used only to provide our services, communicate with you about your reservation, and ensure a smooth customer experience.

We do not sell or share your personal information with third parties unless required by law or necessary to deliver our services (for example, secure payment processing). We store personal data only for as long as needed for the purposes for which it was collected.

This Privacy Policy also explains your rights under GDPR, including the right to access your data, correct it, request deletion, restrict processing, or object to certain uses of your data. You may exercise these rights at any time by contacting us at lappicreative@gmail.com.

Your privacy and data security are important to us, and we take appropriate technical and organizational measures to protect your information.

WHAT TO INCLUDE IN THE PRIVACY POLICY

This Privacy Policy explains how Lappi Creative collects, uses and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act.

1. Personal Data We Collect

We may collect the following information when you use our website or services:

Name
Email address
Phone number
Booking details

Payment information is processed securely by third-party providers and is not stored by us.

2. How We Use Your Data

We use your personal data to:

Manage and confirm bookings
Communicate with you about your reservation
Provide customer service
Fulfill legal obligations (such as accounting)

3. Legal Basis for Processing

We process your data based on:

Contract (to provide the booked service)
Legal obligations (e.g. accounting laws)
Legitimate interest (improving services and communication)

4. Data Storage and Retention

We store personal data only as long as necessary:

For providing services
To meet legal requirements (e.g. Finnish bookkeeping laws)

5. Data Sharing

We do not sell your personal data.
Data may be shared only when necessary:

With secure service providers (e.g. booking or payment systems)
When required by law

6. Cookies

Our website may use cookies to improve functionality and user experience.
You can control cookies through your browser settings.

7. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing

To exercise your rights, contact us at:
📧 lappicreative@gmail.com

8. Data Security

We take appropriate technical and organizational measures to protect your personal data.

9. Contact

If you have any questions about this Privacy Policy, please contact us:
📧 lappicreative@gmail.com